Why can't I connect to WhatsApp? |Steps To Fix Your Connection|


WhatsApp has acknowledged the outage in a statement to media outlets, saying it is aware of the issues and working on a fix. At this point, however, it’s unclear what the actual issue is nor is it clear when a fix will be deployed.

But you can try some steps below:

If you can't connect to WhatsApp, this is usually caused by a problem with your Internet connection or your phone's settings.

Steps to fix your connection for Android devices:

1). Restart your phone, or turn it off and on.

2). Update WhatsApp to the latest version available on Google Play.

3). Open your phone's Settings app > More > and turn Airplane mode on and off.

4). Open your phone's Settings app > Data usage > and make sure that Cellular data is turned on.

5). Open your phone's Settings app > Apps > WhatsApp > Data usage and make sure background data is not restricted.

7). Open your phone's Settings app > Wi-Fi and turn it off and back on.

8). Try connecting to different Wi-Fi hotspots.

9). Make sure Wi-Fi stays on during sleep mode.

10). Reboot your Wi-Fi Router.

11). Contact your mobile provider and make sure your APN settings are configured correctly.

12). Upgrade your Android OS to the latest version available for your device.

• If you are able to use WhatsApp on Wi-Fi but not on data connection, double check your APN configuration with your mobile provider. You must be able to send and receive non-web traffic in order to use WhatsApp.

WhatsApp has acknowledged the outage in a statement to media outlets, saying it is aware of the issues and working on a fix. At this point, however, it’s unclear what the actual issue is nor is it clear when a fix will be deployed.

Are you having issues with WhatsApp? When did those problems begin? Let us know down in the comments.

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